Veteran News

February 2024, Vol. 18, Issue 02

Text Messaging Coming Soon!

In today’s information-rich and distraction-filled world, Mid-Cities Medical wants to ensure its patients can quickly and easily receive crucial (and possibly lifesaving) information. That’s where a communication tool like SMS notifications comes into play.

In the coming weeks/months we will begin sending text messages to our patient’s mobile phones to share timely and relevant notifications, such as Emergency Alerts, Appointment Reminders, Important Announcements, and Account Updates.

Mid-Cities Medical is confident our patients will appreciate these timely and relevant updates and encourage you to provide current mobile phone details – including Emergency Contact numbers – to one of our team members as soon as possible; or during your next scheduled technician visit.

Let us know if you have any questions concerning this new and exciting way of staying informed and up-to-date, and Mid-Cities Medical will continue to provide “World-Class Customer Service” to our Veteran patients, their Caregivers, and our VA Customers.

FEB

What You Need To Know

TEXAS: The VA Medical Centers are continuing Home Inspections into 2024, looking for fire safety and other safety concerns. They are specifically checking for No Smoking signs, working smoke detectors, and Fire Safety Valves. The values must be installed properly in the oxygen tubing.

Additionally, Spring storms are coming. Please be sure that you are emergency aware and prepared. Preparations should include power outages, emergency alerts, and home evacuation plans. If you have not already reached out to your local 2-1-1, please do so. They can help you contact local agencies for assistance.

CALIFORNIA: The VA Medical Centers are continuing Home Inspection into 2024. They are looking for Fire and safety concerns as well as patient understanding. It is important that you know your prescription, how to reach Mid-Cities Medical, and have your oxygen equipment and supplies properly in use. Fire safety includes no smoking signs, working smoke detectors, and installed Fire Safety Valve.

ARIZONA:

Tucson – Patient routing changes are coming as Mid-Cities Medical finalizes current routing. In our attempt to improve overall performance, patients may see a change of route day, route technician, or both. The balancing of routes is performed as patients census rise and fall in the region, as it is important to ensure proper care for ALL patients.

Phoenix – The transition has begun in the Phoenix area and Mid-Cities Medical is reaching out to patients to get you transitioned as quickly as possible. Transition Coordinators are performing calls 24-48 hours in advance to schedule. Should you call back after the route day, they can put you on the next month’s route day. We are transferring patients as quickly as possible and look forward to providing you “World Class Customer Service” soon.

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If you would like to download a print-version of this or previous month’s newsletter, including additional content, monthly calendar, word search, recipes, etc…

Caregiver Support
Safe Transfer Video Series

Veterans Health Administration – The Caregiver Support Program (CSP) is proud to announce the launch of its innovative “Safe Transfer” series of videos and an accompanying tip sheet designed specifically for caregivers assisting Veterans with body mechanics and transfers.

These videos feature essential tips and skills tailored to aid caregivers in facilitating safe transfers, including transfers for beds, wheelchairs, toilets, and tubs. In addition, caregivers can use the accompanying tip sheet as a comprehensive guide, offering insights into proper transfer techniques, caregiver body mechanics, and key considerations throughout the transfer process.

The term ‘transfer’ denotes the action of moving an individual from one location to another, while ‘body mechanics’ refers to the way we move in our daily activities. Safety is paramount for both caregivers and Veterans, and these resources will provide practical insights and best practices, ensuring everyone’s well-being during the transfer process.

Developed by a dedicated CSP workgroup, which includes occupational and physical therapists, this comprehensive library of resources aims to enhance the safety of Veterans within the comfort of their homes.

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“Freedom isn’t free. We will remember all those that have given their lives for our country. Thank you for your service.”

Beware of Job Scams Targeting Veterans

VA News – Often targeted because they have access to benefits and resources, Veterans are often the top targets of job scams and report more significant financial losses. Veterans should be on the lookout for offers to start new businesses, opportunities to work-from-home, job placement services, and government and postal job scams.

Scammers use many tactics, so how do you tell a scam from the real thing?

You can also find free, official information about federal jobs at USAJOBS.gov, OPM.gov/FedsHiresVets, and CareerOneStop.org. Your State’s Department of Labor may also have job listings, contacts for local job offices, and resources for counseling and referrals.

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Mid-Cities Medical has partnered with local, regional and national providers to assist individuals in identifying and overcoming barriers in order to have the services and supports that meet your individual strengths, abilities, priorities, and needs.

3017 Red Hawk Drive
Grand Prairie, Texas 75052

(888) 450-6676 Toll Free (TX)

Patient Care: 24/7/365
Emergency: Call 911

(833) 986-4267 Toll Free (AZ & CA)